Shay K Photo video on my client onboarding process In this video, I walk through my entire client onboarding process. It is crucial  that this process feels easy and effortless for your clients. You are in a luxury business —so act like one. In the video I start by showing you where clients can find my contact form on my website. Make this button super accessible and easy to find. Use a CRM like HoneyBook or Dubsado. My contact form is embedded directly into my site through HoneyBook. If you...

1. People are more vulnerable in front of the camera than you are behind it. You’re not just photographing a pretty face. You’re holding someone’s self-image in your hands. Treat it gently. Be the hype woman they need. 2. Back up your photos in MULTIPLE places… and tell your clients to do the same. Your future self will thank you. Your clients will thank you. Your sanity will thank you. PLEASE!!! Also - do not format any cards until you’ve delivered the gallery. 3. SD cards and batteries have...

I might be cringe! But I am free!